Collapsible content

Shipping Policy

This Shipping Policy describes the terms and conditions related to the shipping of products from Ashley's Seafood ("we", "us", or "our") to customers who purchase products through our website ashleyseafood.com.

By making a purchase on the Site, you agree to the terms outlined in this Shipping Policy.

Order Processing Time

Orders are typically processed within 7-14 business days upon receipt of payment. Processing times may vary based on product availability, order volume, and other factors. We will make our best efforts to keep you informed about any delays.

Shipping Methods and Estimated Delivery

We offer several shipping options for your convenience, including standard and expedited shipping. The estimated delivery time for each shipping method will be provided during the checkout process. Please note that these estimates are not guarantees and actual delivery times may vary due to unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, destination, and the total weight and dimensions of the products in your order or a flat rate fee. You will see the shipping cost during the checkout process before completing your purchase.

Shipping Restrictions

We currently offer shipping within the United States. If your shipping address is outside of our designated areas, you may not be able to complete your purchase. For any exceptions or inquiries, please contact our customer support team.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package's progress. Please allow some time for the tracking information to update.

Lost or Damaged Shipments

In the rare event that your shipment is lost or arrives damaged, please contact us at as soon as possible. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Change of Shipping Address

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us.

Privacy Policy

Privacy Policy

Last updated: 8/15/23

This Privacy Policy describes how Ashley's Seafood ("we", "us", or "our") collects, uses, and discloses personal information when you visit our website ashleyseafood.com.

By using the Site, you consent to the practices described in this Privacy Policy.

Information We Collect

  • Personal Information: When you visit the Site, we may collect certain personally identifiable information, such as your name, email address, and any other information you provide to us through forms or interactions on the Site.
  • Usage Information: We automatically collect information about how you interact with the Site, including your IP address, browser type, pages visited, and referring URL.

How We Use Your Information

We may use the collected information for various purposes, including but not limited to:

  • Providing, maintaining, and improving the Site.
  • Sending you information, updates, and promotional materials related to our products or services.
  • Responding to your comments, questions, and requests.
  • Analyzing usage patterns to enhance user experience and improve our offerings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with the Site. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Site.

Third-Party Services

We may use third-party services to assist us in operating the Site and providing our services. These third parties may have access to your information for specific tasks, but they are obligated not to disclose or use it for any other purpose.

Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications at any time. To exercise these rights, please contact us at [email address].

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The "Last updated" date at the top of the policy indicates the date of the latest revisions. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Our Products